Terms of Service

1. Eligibility

You must be at least 18 years old to use the Service. By creating an account, you represent that you meet this requirement and that all information you provide is accurate. The Service is intended for use by real estate professionals, wholesalers, and investors in the United States.

2. Accounts

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and all activity under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Acceptable Use

You agree not to:

• Use the Service for unlawful, fraudulent, or abusive purposes.
• Violate the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, or other applicable communications laws.
• Send unsolicited communications to individuals on Do-Not-Call lists.
• Interfere with or disrupt the Service's functionality.
• Attempt to access data or accounts without authorization.
• Resell or misuse the Service in violation of applicable law.
• Use automated systems to abuse the Service or exceed reasonable usage limits.
• Transmit malicious code, spam, or unauthorized advertising.

4. Plans, Fees & Billing (Organization-Level)

Spartan Closer is sold to organizations and teams. Plans, seats, usage limits, add-on entitlements, fees, renewal terms, and payment terms are governed by an organization-level order form, written agreement, admin billing arrangement, or invoice issued to your organization by Spartan Closer LLC.

Where applicable, web and admin billing for the organization is processed through Stripe, Inc. under the organization's account. The organization's designated admin is responsible for payment, seat assignment, and managing end-user access.

The Spartan Closer iOS app is provisioned to end users by their organization or team admin. The Spartan Closer iOS app does not sell individual, consumer, family, or single-user subscriptions; does not display pricing; does not provide Stripe Checkout or any in-app purchase flow; does not sell add-on credits, tokens, or usage packs; and does not contain purchase, upgrade, billing-management, or "manage subscription" calls to action.

All taxes required by law are the responsibility of the organization unless otherwise specified in the order form. Refunds, credits, cancellation rights, and renewal mechanics are governed solely by the applicable order form or written agreement between the organization and Spartan Closer LLC.

5. Acceptable Use of Communications Features

When using the Service's calling and messaging features, you agree to:

• Comply with all applicable federal and state laws, including the TCPA, TSR, and state-specific calling and messaging regulations.
• Honor Do-Not-Call and opt-out requests and maintain appropriate records.
• Obtain proper consent before sending marketing communications.
• Include required disclosures and opt-out mechanisms in your messages.
• Not use the Service to harass, threaten, defraud, or impersonate any person.

You indemnify Spartan Closer LLC against any claims arising from your violation of communications laws or these acceptable-use requirements.

6. Third-Party Services & Integrations

Our Service integrates with third-party services. By using these integrations, you agree to comply with their respective terms:

Google APIs

We integrate with Google APIs (Calendar, Maps, Places, Geolocation). By using these features, you agree to Google's Terms of Service and Privacy Policy. We access, store, and use Google user data in accordance with the Google API Services User Data Policy, including "Limited Use" requirements. We do not sell or share Google user data with third parties.

Stripe Payment Processing

Payments are processed by Stripe, Inc. Your payment information is transmitted directly to Stripe and is subject to Stripe's Privacy Policy and Terms of Service. We do not store your full credit card information on our servers.

Twilio Communications

Voice calls and SMS messaging are powered by Twilio. Use of these features is subject to Twilio's Acceptable Use Policy. You are responsible for ensuring your communications comply with all applicable laws, including TCPA regulations and DNC list requirements.

AI Services

The Service uses artificial intelligence features powered by third-party providers (including OpenAI). AI-generated content is provided for informational purposes and should not be relied upon as legal, financial, or professional advice. You are responsible for reviewing and verifying any AI-generated suggestions before acting on them.

7. Intellectual Property

All content, branding, software, and technology provided through the Service are the property of Spartan Closer LLC or its licensors. You may not copy, modify, distribute, sell, or lease any part of our Service without permission. You retain ownership of any data you upload to the Service.

8. Data & Privacy

Your use of the Service is also governed by our Privacy Policy, available at https://spartancloser.app/privacy-policy. We collect, use, and protect your data as described therein. You are responsible for the accuracy and legality of any data you upload to the Service, including lead information.

9. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

TO THE FULLEST EXTENT PERMITTED BY LAW, SPARTAN CLOSER LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Spartan Closer LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any applicable law or third-party rights.

11. Termination

We may suspend or terminate your account at our discretion if you violate these Terms, fail to pay fees when due, or if continued use poses a security or legal risk. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination shall survive, including payment obligations, disclaimers, and limitations of liability.

12. Data Deletion & User Rights

You may request deletion of your account and associated data at any time by emailing admin@spartancloser.app. For Google-connected accounts, tokens and data are deleted promptly upon disconnection or deletion request. We will process deletion requests within 30 days, subject to legal retention requirements. Full details are outlined in our Privacy Policy.

13. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Darien, Connecticut. You waive any right to participate in a class action lawsuit or class-wide arbitration.

14. Governing Law

These Terms are governed by and construed under the laws of the State of Connecticut, United States, without regard to conflict of law principles. Any legal proceedings not subject to arbitration shall be brought in the state or federal courts located in Fairfield County, Connecticut.

15. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Service at least 30 days before they take effect. The latest version will always be available at https://spartancloser.app/terms-of-service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Spartan Closer LLC regarding the Service and supersede all prior agreements and understandings.

18. Contact Us

For questions about these Terms, contact us at: